This site requires secure passwords with at least one capital letter, one lowercase letter and one number. Passwords from the prior 2015 site no longer work.
After you have read these instructions, go to PASSWORD RESET.
Click the Forgot your password? link at the bottom. You will see a reset form onscreen.
Enter your username or email address in the textbox and click the Reset my password button. You will see a reset password notice onscreen reminding you to check you email box.
The email message looks like this:
If you wish to reset your password, click the Reset your password button; otherwise, do nothing. Clicking the Reset your password button displays a new password form.
Enter a new password with at least one lowercase letter, one capital letter, and one number. If you don’t do this, you’ll get a reminder message.
Once a new secure password is entered, you’ll get a confirmation onscreen. Then just enter your username or email address and the new password to access the site.